Terms and conditions of use

Placing an Order

Placing an Order Our prices are subject to change. When placing an order you are declaring that you are the appropriate legal age to purchase the item and that the person accepting delivery of your order is aged 16 or over. If it is found that you are not legally entitled to order certain goods, we reserve the right to terminate all account facilities immediately, without notice, and we will not be obliged to complete the order.

Returns

If you are not completely satisfied with your purchase you may cancel the contract or return your item(s) under the Consumer Protection (Distance Selling) Regulations 2000, within 7 working days from the date you received it for an exchange or refund. We will refund your money within 10 days beginning with the day on which notice of cancellation was given. However the following points must be observed:

Items must be returned in an unused condition with the original packaging if possible. Please ensure that the product is well packed so it does not get damaged on its return journey.

Items are to be returned at your expense unless the item purchased was damaged or faulty when you received it.

We can collect the goods, the amount charged for collection is £10 for all undamaged goods.

All products are checked on return to our warehouse. In the event of the product being used or an accessory is missing, a full refund will not be processed.

If you fail to make the goods available for collection within 30 days of your notice of cancellation, you will be deemed to have accepted the goods and you will not be refunded. This does not affect your statutory rights. 

Delivery 

If the parcel arrives and you are not available our courier will leave a card to let you know they have attempted to deliver your product and will re-attempt delivery the next working day. If delivery fails on more than two occasions your parcel will be returned to our Workshop. Please note that there will be an additional charge (£10) to have the parcel delivered again.